Consumers

Welcome to Online Care from American Well™! This new service makes it easy for you to talk to physicians, immediately, from home. You don't need to call ahead or wait for a doctor - simply log on or call. Decide what type of doctor you want to talk to, then connect to an appropriate provider immediately. Choose from providers in a variety of specialties, or let the American Well system help you find the doctor that's right for you.

Online Care from American Well™ is made available to consumers through participating health plans, on a state-by-state basis.

With American Well, you get:

  • Immediate access to primary care physicians and a variety of specialists from home, securely, privately, and in real time
  • Convenience of receiving care on your own terms, using the Web, live videoconferencing, or phone
  • Choice of providers based on criteria that matter to you, such as specialty, language, gender, hospital affiliation or zip code
  • Quality care from rated physicians who can provide consultations, recommend treatment and write prescriptions online if necessary
  • Continuity of care with the ability to send detailed care reports to your primary care physician or other care coordinators

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