American Well Online Care Team Edition, commercially available from Q1, 2010 allows providers to deliver coordinated care by collaborating with one another on behalf of a patient. Team Edition is offered to health plans as a stand-alone product or as part of the Online Care Suite.
Allows doctors to consult with other doctors in the context of a patient
Brings specialists into PCP practices at the click of a button
Creates an immediate, alternative to traditional referrals
Eliminates barriers to accessing specialty care such as geography and supply
Enables establishment an online medical home
Provider-to-Provider
Provider-to-provider tools allow the primary care physician and his or her patient to reach out and consult with another specialist in real-time, during an actual office visit. All the physician needs to do is log on, search for available specialists (e.g. allergists, cardiologists) and initiate an Online Care conversation with the specialist immediately.
Benefits Include:
No waiting for specialty care
No travel for an in-person referral
PCP coordination, especially in remote locations
Physical examination by the PCP
Access to a national pool of specialists
How It Works:
Medical Home
The Online Medical Home allows primary care physicians to establish medical home teams on behalf of their patients and coordinate the collaboration needed to advance their care. When an Online Medical Home is created for a patient, all participating clinicians can come together to review patient health information, read transcripts of interactions with other providers, and receive alerts about gaps in care from powerful clinical analytics. They can also discuss the patient’s health and care plan, either through the team’s discussion board or in real-time conversations using video, chat or telephone.
Benefits Include:
Assemble multidisciplinary care teams on behalf of patients
Improve care coordination and continuity
Enable teams to advance patient care in real-time
Establish a consistent “home” for patient insight and collaboration
Increase physician access to other members of care team
How It Works:
Provider identifies a medical home team
Everyone reviews the patient’s recent activity
Everyone reviews gaps in care
Team members discuss how to advance patient care
Team members connect via video, chat or telephone
Learn More:
