Telehealth Consultations

With Online Care, patients and providers can come together to have clinically meaningful online visits, at any time and from any location.

Patient-to-Provider Consultation
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How It Works

  • A telehealth consultation begins when a patient selects a suitable provider from those available.
  • Next, the provider reviews the patient’s clinical information and the live conversation begins using video, chat and/or phone.
  • During the conversation, the provider discusses symptoms, diagnoses, and prescribes medications, as clinically appropriate.
  • A complete record of the interaction is captured automatically and can be shared with primary care physicians, maintaining continuity of care.

Coordinated Care

Providers can conduct online visits with specialists, without arranging a referral or an additional visit. For example, the primary care physician and his or her patient can consult with another specialist in real-time, during an actual office visit.

Practice Workflow

Built-in capabilities allow providers to interact with patients the way they do in the office – involving staff with intakes, assigning diagnoses and procedure codes, writing prescriptions, suggesting follow-ups, making referrals, reviewing lab results and scheduling future visits.