American Well Blog

A Hybrid Approach to Direct-to-Consumer Telehealth

In this article published by Becker’s Hospital Review, Avizia’s CEO Mike Baird details the risks that direct-to-consumer telehealth may pose to care coordination, including incomplete medical records and gaps in care. He details how a hybrid telehealth solution is a viable alternative, and should be hospital and health system-led augmented by integrated virtual direct-to-consumer services.

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