Helping Clients Achieve Their Vision

American Well’s top priority is to ensure and enable the success of our valued clients. We work seamlessly with our clients to construct a tailored approach to telehealth implementation, and then partner with them on an ongoing roadmap for success in improving the quality of care for patients, members and consumers.

What Clients Are Saying

Carey Officer

Carey Officer

Operational Vice President,
Nemours Children's Health System

“American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

Read full quote

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours. American Well continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

Close
Brian Wayling

Brian Wayling

Assistant Vice President,
Telehealth, Intermountain Healthcare

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy...”

Read full quote

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Online Care Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with American Well provides for our product.”

Close
Dr. Lo-Fu Tan

Dr. Lo-Fu Tan

Associate Medical Director of On Demand
Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

Read full quote

“American Well’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”

Close
Chris Meyer

Chris Meyer

Director of Virtual Health,
Marshfield Clinic

“Our partnership with American Well is allowing MCHS to achieve our mission of enriching the lives of the people we serve...”

Read full quote

“Marshfield Clinic Health System serves a rural population that faces both economic and geographic barriers to accessing high quality healthcare. Our partnership with American Well is allowing MCHS to achieve our mission of enriching the lives of the people we serve by providing more convenient and lower cost access to high quality healthcare.”

Close
Dr. Greg Hindahl

Dr. Greg Hindahl

Vice President & Chief Medical Information
Officer, Baycare Health System

“BayCare continues to expand our telemedicine offerings quickly due to the partnership we have with American Well.”

Read full quote

“BayCare continues to expand our telemedicine offerings quickly due to the partnership we have with American Well. They are very supportive and agile as we go live with both well-established and innovative use cases.”

Close
Phil Brown

Phil Brown

Senior Vice President, Human Resources,
Mohawk Industries, Inc.

“We really liked American Well’s product and knew this was the technology that would help us achieve our overall vision.”

Read full quote

“Our company’s vision is to have the healthiest workforce in the industry. We wanted to move our clinics from sick care to whole healthcare, and decided the best way to do that was to extend existing care virtually to our employees. We really liked American Well’s product and knew this was the technology that would help us achieve our overall vision.”

Close
Dr. Thomas H. Auer

Dr. Thomas H. Auer

Chief Executive Officer,
Bon Secours Medical Group

“A 24/7 telehealth platform for primary, urgent, and follow-up office visits for community residents and patients...”

Read full quote

“Bon Secours recognizes that people are increasingly engaged in their own healthcare and seek convenience, affordability and reliability. A 24/7 telehealth platform for primary, urgent, and follow-up office visits for community residents and patients was the next logical evolution of our commitment to telehealth. And American Well provided us with a convenient platform to enable this service.”

Close
Deanna Larson

Deanna Larson

CEO, Avera eCare,
Avera Health

“Avera had two decades of business-to-business telemedicine experience, and we needed to find the platform and individuals that really had the direct-to-consumer knowledge.”

Read full quote

“Avera had two decades of business-to-business telemedicine experience, and we needed to find the platform and individuals that really had the direct-to-consumer knowledge. When you do acute care business-to-business, there is always another provider with the patient. But in direct-to-consumer you’re alone with that patient, so we wanted to find a vendor that could work in partnership with us on this direct-to-consumer program. We found our vendor in American Well.”

Close
Joe Brennan

Joe Brennan

Senior Director of MedNow,
Spectrum Health

“Making the decision to go with the American Well carts was one of the major contributing factors to our success.”

Read full quote

“Making the decision to go with the American Well carts was one of the major contributing factors to our success. The ease of use of the technology means that training requires walking through just four steps and adoption is much greater because the product is so easy to use. Today we have over 90 use cases utilizing these carts.”

Close
Bob Hartman

Bob Hartman

Program Director, Product Strategy and Planning, MVP Health Care

“One of the reasons we chose American Well is because of the versatility that the platform offers in terms of the different partnerships.”

Read full quote

“One of the reasons we chose American Well is because of the versatility that the platform offers in terms of the different partnerships. With every single provider group or health system we talk to, we talk about the different options providers have.”

Close
Jennifer McWilliams

Jennifer McWilliams, MD

Child and Adolescent Psychiatrist, Children’s Hospital & Medical Center, Omaha, NE

“American Well provides us with the flexibility we need to do the pediatric psychiatry programs that we have in place right now…”

Read full quote

“American Well provides us with the flexibility we need to do the pediatric psychiatry programs that we have in place right now, as well as continue to expand and be innovative in the future.”

Close
Tom Brazelton

Tom Brazelton, MD

Medical Director,
UW Health

“American Well’s reputation preceded them—they’re very stable, have extremely good support and are industry leading.”

Read full quote

“American Well’s reputation preceded them—they’re very stable, have extremely good support and are industry leading. As we talked with other academic health systems it became clear that we were entering into a family and were going to be able to share best practices and experiences.”

Close