Helping Clients Achieve Their Vision

American Well’s top priority is to ensure and enable the success of our valued clients. We work seamlessly with our clients to construct a tailored approach to telehealth implementation, and then partner with them on an ongoing roadmap for success in improving the quality of care for patients, members and consumers.

What Clients Are Saying

Dr. Shayan Vyas

Dr. Shayan Vyas

Medical Director,
Nemours Children's Health System

“American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”
 

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“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours. American Well continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Brian Wayling

Brian Wayling

Assistant Vice President,
Telehealth, Intermountain Healthcare

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy...”
 

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“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Online Care Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with American Well provides for our product.”

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Dr. Lo-Fu Tan

Dr. Lo-Fu Tan

Associate Medical Director of On Demand
Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”
 

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“American Well’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”

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Chris Meyer

Chris Meyer

Director of Virtual Health,
Marshfield Clinic

“Our partnership with American Well is allowing MCHS to achieve our mission of enriching the lives of the people we serve...”

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“Marshfield Clinic Health System serves a rural population that faces both economic and geographic barriers to accessing high quality healthcare. Our partnership with American Well is allowing MCHS to achieve our mission of enriching the lives of the people we serve by providing more convenient and lower cost access to high quality healthcare.”

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Dr. Greg Hindahl

Dr. Greg Hindahl

Vice President & Chief Medical Information
Officer, Baycare Health System

“BayCare continues to expand our telemedicine offerings quickly due to the partnership we have with American Well.”

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“BayCare continues to expand our telemedicine offerings quickly due to the partnership we have with American Well. They are very supportive and agile as we go live with both well-established and innovative use cases.”

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Phil Brown

Phil Brown

Senior Vice President, Human Resources,
Mohawk Industries, Inc.

“We really liked American Well’s product and knew this was the technology that would help us achieve our overall vision.”

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“Our company’s vision is to have the healthiest workforce in the industry. We wanted to move our clinics from sick care to whole healthcare, and decided the best way to do that was to extend existing care virtually to our employees. We really liked American Well’s product and knew this was the technology that would help us achieve our overall vision.”

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Dr. Thomas H. Auer

Dr. Thomas H. Auer

Chief Executive Officer,
Bon Secours Medical Group

“A 24/7 telehealth platform for primary, urgent, and follow-up office visits for community residents and patients...”

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“Bon Secours recognizes that people are increasingly engaged in their own healthcare and seek convenience, affordability and reliability. A 24/7 telehealth platform for primary, urgent, and follow-up office visits for community residents and patients was the next logical evolution of our commitment to telehealth. And American Well provided us with a convenient platform to enable this service.”

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Gina Altieri

Gina Altieri

Chief of Strategy Integration and Enterprise
Senior Vice President, Corporate Services, Nemours

“Being able to share ideas and thoughts with colleagues, is essential to advancing the field of telehealth”

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“Each year [Nemours] attends American Well’s Client Forum, and each year it offers more diverse topics and presentations that enhance our health system’s perspective about the many new options available through the platform for our providers and patients. Hearing what other American Well health system and health plan clients are doing, and being able to share ideas and thoughts with colleagues, is essential to advancing the field of telehealth.”

American Well’s Client Forum is an annual event that brings together our clients and partners in one place – to share in our Company’s growth, vision, and product evolution.

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Deanna Larson

Deanna Larson

Chief Executive Officer,
Avera eCare

“The Forum is invaluable for moving our health systems toward a more progressive telehealth service.”
 

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“The American Well customer conference is an extraordinary opportunity to hear telehealth success stories and discuss new initiatives and services with peers and industry leaders. The thought leadership around developing the technical tools that will support satisfaction of the clinician providing services and patient receiving services helps to pave the way for breakthrough and transitions to new models of healthcare delivery. The Forum is invaluable for moving our health systems toward a more progressive telehealth service.”

American Well’s Client Forum is an annual event that brings together our clients and partners in one place – to share in our Company’s growth, vision, and product evolution.

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