BlueCare Anywhere Enhances Arizonans’ Telehealth Options

Blue Cross Blue Shield of Arizona works with American Well® to provide new virtual services promoting convenient, instant, quality care

Phoenix, January 18, 2018

Expanding its telehealth services, Blue Cross Blue Shield of Arizona (BCBSAZ) announces the BlueCare Anywhere program to connect its customers with affordable and convenient services from their phones or mobile devices. BlueCare Anywhere is now available to qualifying BCBSAZ members.1

Telehealth not only saves on out-of-pocket costs, it provides individuals and their families an immediate option for care rather than scheduling a traditional office visit. Telehealth’s virtual visits allow help wherever it’s needed, at any time.

“Getting medical attention isn’t always easy to do if you are juggling work and family responsibilities,” said Mike Tilton, vice president of sales BCBSAZ. “BlueCare Anywhere helps by giving BCBSAZ members the flexibility to contact a physician at any time. They have a direct line to services day or night.”

This enriched telehealth program can be easily accessed at bluecareanywhereaz.com or through the mobile app. BlueCare Anywhere focuses on three areas of care – medical, counseling, and psychiatry.

  • Medical covers common ailments such as allergies, bronchitis, strep throat, urinary tract infection, sinus infection, pink-eye, rashes, and the stomach flu.
  • Counseling services address stress, obsessive compulsive disorder (OCD), panic attacks, anxiety, post-traumatic stress disorder (PTSD), insomnia, depression, bereavement, and couples therapy.
  • Anorexia, bulimia, insomnia, anxiety, OCD, PTSD, bipolar disorder, depression, and panic attacks are examples of care under psychiatry.

BCBSAZ makes these services available by working with Boston-based American Well®, a leader in telehealth technology services. The company’s direct-to-consumer Amwell® offering is accredited by the American Telemedicine Association. American Well’s affiliated provider network, Online Care Group, received the top accreditation score by the National Committee for Quality Assurance.

For more information visit azblue.com/bluecareanywhere.

1. Medical plans effective January 1, 2018 to employers with an average of 51 total employees or more may include BlueCare Anywhere benefits.

About Blue Cross Blue Shield of Arizona

Blue Cross Blue Shield of Arizona (BCBSAZ) is committed to helping Arizonans get healthier faster and stay healthier longer. With a focus on connecting people with the care they need, BCBSAZ offers health insurance and related services to nearly 1.5 million customers. BCBSAZ, a not-for-profit company, is an independent licensee of the Blue Cross Blue Shield Association. The company employs nearly 1,500 people in its Phoenix, Chandler, Flagstaff and Tucson offices. Through advanced clinical programs and community outreach, BCBSAZ is moving health forward. To learn more, visit azblue.com.

About American Well

American Well uses telehealth to improve people’s access to quality care. Through our partnerships with the nation’s largest health systems, insurers, employers, and retailers, our award-winning telehealth Exchange and our direct-to-consumer service, Amwell®, we connect millions of Americans to the doctors they trust for live video visits. Through the power of telehealth, we help patients get the care they need in a timely fashion, and help doctors be there for their patients. We build technologies to make healthcare go where people need it most. For more on how we are changing healthcare delivery through telehealth, visit AmericanWell.com. American Well, Amwell and The Exchange are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.