Baystate Health, an integrated healthcare system serving over 800,000 people throughout western New England, developed a telehealth follow up care program to help with its system-wide priorities of population health and chronic disease management.
Read the case study to learn how the program helped Baystate:
- Reduce follow-up appointment wait times
- Increase availability for new patients
- Treat chronic, low acuity and mental health conditions remotely
- Engage patients and providers in telehealth