Cleveland Clinic describes their expanding telehealth program, Express Care Online, where virtual visit volumes have increased significantly since launching in 2015. In addition to offering patients incredible access to care, Cleveland Clinic has partnered with the Online Care Group (OCG), a nationwide system of physicians who provide care through the American Well platform.
Read the white paper to learn how Cleveland Clinic is upholding clinical quality by:
- Establishing guidelines for appropriate telehealth visits
- Encouraging appropriate documentation of virtual visits
- Practicing antibiotic stewardship during virtual visits