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How NYC's MetroPlus Health Plan Engaged Members in Telehealth During the Covid-19 Pandemic

MetroPlus Health Plan serves more than 550,000 members in New York City, 72% of whom are Medicaid beneficiaries. When COVID-19 hit the city in March 2020, the insurance provider quickly enabled telehealth for its entire member base.

Listen to how MetroPlus Health is successfully engaging its members in telehealth, and what new tactics Amwell is leveraging to drive awareness and use of virtual care. Watch the webinar to learn how MetroPlus Health Plan:

  • Enrolled 7K members in virtual care within 3 months
  • Hosted virtual visits with 48% of enrolled members (41% Medicaid)
  • Leveraged multichannel marketing to reach, inform and educate members