Reduce Overall Costs by Providing Medicaid Members Easier Access to Care

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Medicaid members who lack access typically show up in the ER or do nothing at all.  Often these members have routine healthcare needs or may suffer from chronic conditions.  Mobility and lack of community behavioral health providers contribute to exacerbation of issues.  All these factors drive up the cost of care and effect quality ratings.

For over a decade American Well has been making it easy for our health plan partners to significantly extend access and more holistically care for members by augmenting existing local networks.

By providing access via live video visits, health plans are successfully diverting their Medicaid members away from the ER.  Members can access telehealth 24/7/365 without an appointment—from home, work or out in the community.

Watch this webinar to learn how telehealth can help your health plan:

  • Drive down costs by offering an easy, convenient option to access care
  • Divert members away from costly ERs for routine care
  • Extend local network availability by offering night time and weekend coverage
  • Provide behavioral health services with access to therapists, psychologists, and physiatrists
  • Address the unique access challenges of Medicaid members, particularly in rural areas
  • Manage chronic conditions via more frequent touches
  • Create a more integrated and coordinated member experience

American Well powers telemedicine services for some of the nation's leading healthcare organizations

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Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Online Care Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with American Well provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours. American Well continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“American Well’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”