Telehealth for Medicare Advantage: Senior Telehealth Trends and Rollout Best Practices

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The changes to CMS’ Medicare telehealth reimbursement policy have provided a catalyst that is enabling Medicare Advantage plans to better engage their beneficiaries. The changes have addressed a major barrier to senior telehealth adoption and are opening the door to new possibilities.

During this webinar, Mary Modahl, Chief Marketing Officer at American Well, presents the results of a new senior consumer survey, which examines seniors’ healthcare trends and sentiments toward telehealth, and identifies how healthcare organizations can build telehealth programs unique to this population.

Bob Hartman, Senior Leader of Market Innovation, Medicare Product & Diversified Services Development for MVP Health Care, will discuss how MVP Health Care rolled out telehealth to its Medicare Advantage population and will reveal challenges, best practices, and lessons learned.

Watch the webinar to learn:

  • Why more than half of seniors are willing to use telehealth
  • How senior healthcare trends can impact telehealth usage
  • Strategies for driving telehealth adoption among seniors
  • How MVP Health Care engaged its Medicare Advantage members in telehealth

 

 


American Well powers telemedicine services for some of the nation's leading healthcare organizations

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Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with American Well allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Online Care Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with American Well provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. American Well’s platform is so easy for families and providers to use; it was a natural fit for Nemours. American Well continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“American Well’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”