American Well’s new consumer survey finds that the majority of consumers are open to telehealth and adoption continues to grow. As healthcare organizations continue to introduce telehealth programs, it’s essential for them to understand where consumers see value in telehealth to maximize its worth and impact.
In this eBook, we examine:
- Which age groups want telehealth for chronic disease management, mental health, post-surgical follow-up and more
- Why consumers are delaying healthcare—often for serious health issues
- How convenience and cost savings drive consumer adoption of telehealth
- How healthcare organizations can adapt telehealth programs to address consumer needs