Samsung Ask an Expert, Powered by American Well

The Samsung-American Well Partnership

American Well’s strategic partnership with Samsung presents tremendous opportunity for the two organizations to develop new healthcare services for providers, delivery networks, payers, and employers.

Samsung Health’s Ask an Expert service will offer video telehealth consultations through American Well’s Amwell service, giving millions of consumers the opportunity to see a board-certified doctor, in minutes, through Samsung Health.

Through the power of American Well’s Exchange, consumers will be able to see top-ranked doctors from the best health systems, making healthcare more accessible and empowering.

Learn More

How It Works

  1. 1Enroll

    Creating an account takes only a few steps and is done in a minute. Your information is then stored for all future online visits.

  2. 2Choose

    Choose the doctor that works best for you. We’ll show you a list of available doctors, their experience and ratings before starting your visit.

  3. 3Visit

    Our mobile app visits use secure, high quality streaming video. See and speak with a doctor 24 hours a day from home or on the go.

Enroll. Choose. Visit.

What Our Partners Are Saying

Dr. Steven J. Corwin

Dr. Steven J. Corwin,

President and CEO of New York‑Presbyterian

“Over the last year, NewYork-Presbyterian has seen an outpouring of positive feedback from both patients and physicians on our digital health initiatives. We recognize that this is the future of healthcare, and we’re proud to work with American Well and Samsung as we continue to advance these services for patients in New York and around the world.”

What Our Partners Are Saying

Dr. Steven J. Corwin

Dr. Steven J. Corwin


President and CEO of New York‑Presbyterian

“Over the last year, NewYork-Presbyterian has seen an outpouring of positive feedback from both patients and physicians on our digital health initiatives. We recognize that this is the future of healthcare, and we’re proud to work with American Well and Samsung as we continue to advance these services for patients in New York and around the world.”

Dr. Toby Cosgrove,

President and CEO of Cleveland Clinic

“We are pleased to offer Cleveland Clinic’s clinical expertise to more patients than ever before,” “Advanced technology will be essential to the future of healthcare and helps us continue to bring patients the highest level of care, more complete information, and easier access.”

Dr. Toby Cosgrove
Dr. Toby Cosgrove

Dr. Toby Cosgrove


President and CEO of Cleveland Clinic

“We are pleased to offer Cleveland Clinic’s clinical expertise to more patients than ever before,” “Advanced technology will be essential to the future of healthcare and helps us continue to bring patients the highest level of care, more complete information, and easier access.”

John Jesser

John Jesser,

President, LiveHealth Online; Vice President, Provider Engagement Strategy, Anthem

“At LiveHealth Online, we are interested in bringing consumers the broadest possible set of easily accessible and affordable healthcare choices. Consumers deserve care that is modern in every respect – better access, lower cost and more complete, connected care. We welcome this initiative from Samsung and American Well.”

John Jesser

John Jesser


President, LiveHealth Online; Vice President, Provider Engagement Strategy, Anthem

“At LiveHealth Online, we are interested in bringing consumers the broadest possible set of easily accessible and affordable healthcare choices. Consumers deserve care that is modern in every respect – better access, lower cost and more complete, connected care. We welcome this initiative from Samsung and American Well.”

Harry Kim,

Mobile Health Business Lead, Samsung

“Mobile technology offers the promise to empower consumers and simplify how healthcare is delivered. Our partnership with American Well is an exciting opportunity to innovate new experiences that improve health and business outcomes.”

Harry Kim
Harry Kim

Harry Kim


Mobile Health Business Lead, Samsung

“Mobile technology offers the promise to empower consumers and simplify how healthcare is delivered. Our partnership with American Well is an exciting opportunity to innovate new experiences that improve health and business outcomes.”

Dr. Ido Schoenberg

Dr. Ido Schoenberg,

Chairman, American Well

“Our partnership with Samsung will bring a new level of consumer reach, accessibility and ease of use to the healthcare industry. This collaboration is the next major step in the evolution of integrated care delivery and will have a sweeping impact on the whole healthcare ecosystem, providers, payers, and patients included.”

Dr. Ido Schoenberg

Dr. Ido Schoenberg


Chairman, American Well

“Our partnership with Samsung will bring a new level of consumer reach, accessibility and ease of use to the healthcare industry. This collaboration is the next major step in the evolution of integrated care delivery and will have a sweeping impact on the whole healthcare ecosystem, providers, payers, and patients included.”