American Well Blog

Telehealth Patient Satisfaction Survey Shows Acceptance of Virtual Care

One of the questions many health systems ask when considering telehealth is whether the patient will use the service. To help health systems answer that question, American Well conducted a nationally projectable survey in 2017—a telehealth patient satisfaction survey—to measure patient perception and experience with telehealth. Here is a summary of the results of the […]

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Telehealth on Amwell: The Patient‘s Perspective Wondering what patients see on Amwell? Here's your chance to find out.

As you get up and running with your telehealth practice, you may be wondering: what exactly do my patients see? Download Amwell, set up your own patient account and explore. But until then, here are some answers to common questions we get from doctors about the patient experience: 1. Who are the patients on Amwell? […]

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