Direct-to-Patient Telemedicine

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Attract and retain patients through a direct‑to‑patient telehealth program.

American Well’s Direct‑to‑Patient telehealth modules support a wide variety of use cases, from urgent care to behavioral health, chronic care management, and follow-up care. Learn how our best in class solution results in high satisfaction for patients and clinicians alike.

Key benefits

Increase patient satisfaction and loyalty

Improve brand awareness and increase patient satisfaction by providing convenient access to healthcare. Expand your catchment area and create pathways for downstream referrals.

Lower cost of care

Reduce readmissions, ED utilization, and transports through a robust telemedicine program. Save travel time for patients and providers alike.

Increase revenue

Increase referrals for high revenue services. Establish business partnerships with employers, insurers, and provider groups to create new revenue streams.

Enhance patient outcomes

Promote compliance of treatment plans and medication adherence. Manage chronic disease through frequent touchpoints with patients.

How we do it

Custom Branded Telehealth Assets

Custom Branded Telehealth Assets

We design your telehealth app to match the look and feel of your brand. Use our suite of SDKs to embed telehealth into existing mobile apps, patient portal, or website.

The Entire Spectrum of Care

The Entire Spectrum of Care

Implement standardized clinical workflows for urgent care, behavioral health, chronic care management and a variety of other use cases.

Consumer engagement

Consumer Engagement

Leverage our in-house Engagement Services to drive telehealth visits among existing members and to bring in new patients.

EMR Integration

EMR Integration

Allow clinicians to maintain existing workflows by integrating telehealth into Electronic Health Records.

Multiple CarePoints

Multiple CarePoints

Patients can access your telehealth program through mobile apps, web, kiosk, or phone. Embed telehealth in your apps using our SDK.

Clinical supply

Clinical Supply

Leverage a diverse clinician specialty network to implement a multi-specialty telemedicine program. The Online Care Group helps you provide 24/7/365 care to patients.