American Well Reasserts its Intellectual Property Rights

BOSTON (June 14, 2016) – American Well, a leading national telehealth technology and services company, today announced it will appeal the decision of Judge Talwani in the District Court of Massachusetts to dismiss American Well’s patent suit against Teladoc. The lower court’s decision was just one event in a series of legal battles that are playing out as American Well asserts its patent rights.

“American Well is the leading innovator in telehealth and we respectfully disagree with today’s decision. We believe the court’s extrapolation of existing Supreme Court precedent raises a novel and appealable legal issue,” said Bradford Gay, senior vice president and general counsel, American Well.

American Well invented the brokerage engine that underpins modern online video telehealth, along with a host of ancillary technologies that enable doctors to connect remotely with patients for highly-informed, medically-appropriate consults. The Company has a patent portfolio that includes 28 issued patents and 22 pending patent applications covering various aspects of this field. No other competitor holds a single patent for telehealth.

“The local court’s decision, while disappointing, has no impact on our growing business or the business of our clients and partners,” said Dr. Ido Schoenberg, Chairman and CEO, American Well. “American Well continues to innovate, offering industry-first capabilities with each new software release. A decade of this sustained investment in technology and know-how has made American Well undeniably the most robust and capable platform on the market today. This is Borders versus Amazon for healthcare.”

Added Dr. Schoenberg: “We are fundamentally committed to patients and their providers. Unlike our competitors, we help extend the continuum of care as opposed to fragment it. We enable trusted providers with the technology and services they require to be more accessible and impactful. Our platform strengthens the collaboration between providers, patients, employers, payers, and pharmacies – the entire healthcare ecosystem. Together we are working to improve quality and reduce costs. We believe that no competitor can recreate what we’ve built together with our world-class partners and clients.”

More than 50 million people have access to American Well’s technology as a covered benefit. The company’s technology is used by more than 40 health systems, 5,000 providers, 40 independent health plans, and thousands of employers across the nation. Its consumer mobile app AmwellTM is the #1 most downloaded video telehealth app two years running, with more than two million downloads to-date.

For more information on American Well’s technology and services please visit To download Amwell and see a doctor now visit

About American Well

American Well is transforming the way healthcare is delivered through telehealth. We make online doctor visits accessible to everyone for one-off care issues like colds or infections, and chronic condition management, such as diabetes or depression. We deliver healthcare into people’s homes and workplaces through our work with top health plans, health systems and employers, as well as our telehealth app, Amwell. A patient using Amwell can be connected to a board-certified doctor of their choosing in just minutes for a visit carried out over smartphone, tablet, kiosk, phone, or desktop.

American Well and Amwell are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For more information on our services, visit download Amwell and have a doctor visit now, visit


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