Telehealth for Group Practices

Expand the way you deliver care

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Telehealth has the ability to transform the way you provide care by allowing your patients to connect with you from anywhere.  Our proven, user-friendly video platform transitions your office workflows into an interactive online environment, helping you improve patient engagement and practice performance.

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Provider Flexibility

Control your availability with scheduled or on demand visits and deliver care from anywhere; office, home or on the go.

You’ll also have access to updated patient health information, giving you the right information at the point of care.

Patient Satisfaction

The demand for services online continues to grow, and healthcare is no exception.  Save your patients time and hassle by reducing waiting room time and eliminating travel time – a video visit can save your patients 150 minutes.*

Offer extended office hours or transition acute care phone calls to video visits during peak call times as an added service that benefits both your patients and your bottom line.

Staff Efficiency

Take the best of your office experience online in one platform.  A patient waiting room and delegated staff intake provide a welcoming experience for patients before their visit.

Integrated front office workflows such as payment collection and patient self-scheduling save your staff time.

Boost revenue with video visits

Payment models continue to evolve and now, more than ever, you have to stay up to date on new revenue opportunities while continuing to manage more of your patient population under value based contracts.

Reimbursement, decoded

Over half of states now mandate commercial reimbursement and understanding it all can be challenging. American Well partners with many major health plan clients and provides resources and support to help your practices maximize revenue.

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Tablet Doctor Hands


Learn what over 2,000 consumers from across the U.S. think about telehealth and how they want to access to their doctors today.

Telehealth Consumer Survey

webinar: Telehealth Index – 2015 PHYSICIAN SURVEY

Learn why other physicians practice telehealth, how they use it and how they increase their revenue with telehealth.

Telehealth across the continuum of care

Telehealth has benefits across many specialties including primary care, pediatrics, surgical specialties, behavioral health, disease management and more. Video appointments can effectively supplement office visits by providing patients a more convenient way to see you for acute issues and helping them stay engaged in their on ongoing health or care plan.

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Acute Care

  • Urinary Tract Infections
  • Conjunctivitis
  • Upper Respiratory Infections
  • Rashes


Chronic Conditions

  • Asthma check-ups
  • Diabetes follow-ups
  • Remote monitoring
  • Review lab results


Education and Consults

  • Medication management
  • Observation of patient in home environment
  • Nutrition counseling
  • Pre- and post-op consults
Dr. Thompson

Dr. Thompson: Emergency Medicine

“Practicing medicine on American Well allows me to use my skills to make healthcare accessible to everyone and without limitations.”



“Being able to actually see the patients by video really adds to your diagnostic capabilities, and really offers a comprehensive evaluation, diagnosis and treatment plan.”

My Waiting Room

What does a telehealth practice include?

Amwell Group Practice offers:

  • ✔ HIPAA and PCI compliant
  • ✔ Scheduled or on demand live video visits
  • ✔ Patient intake with health questionnaire
  • ✔ Virtual waiting room
  • ✔ Eligibility
  • ✔ e-prescribing
  • ✔ Credit/HSA/FSA card processing
  • ✔ Documentation and coding tools
  • ✔ Patient visit summary
  • ✔ Apple Health integration for remote monitoring
  • ✔ 24/7 provider and patient customer service

Get telehealth for your Group Practice

It’s now easy and affordable for any group practice to offer telehealth to your patients

  • Private, virtual practice
  • Your branding, your doctors
  • Set your hours and services
  • Determine your own pricing
  • Staff delegation of intake, scheduling and more
  • …all in one platform