Join Anthem, UnitedHealthCare and over 55 other health plans in choosing an American Well telehealth platform.
Build Your Telehealth Program
Your Service, Your Brand
Deliver services under your own unique brand, and customize your practices to meet your members’ needs. Applications can span from traditional urgent care to behavioral health, diabetes management, nurse lines, weight management, lactation consulting and more.
Member & Employer Engagement
Have our best-in-class marketing services at your fingertips to help engage your members during and after launch, whether they're commercial, Medicare or Medicaid populations. Engage your employer groups with marketing programs that drive savings.
Provider Support Expansion
Allow your affiliated provider groups to staff your telehealth practices to serve members, use our physicians for your staffing needs—or do both!
The Exchange gives your members access to renowned, trusted healthcare providers and allows you to offer innovative clinical programs. Our health system partners are using telehealth for services like specialty pharmacy consults, ED diversion, nurse hotlines, headache clinics and dermatology.
Client Success Stories
Learn how our partners are reaching their goals with telemedicine strategies.
A Telemedicine Platform That Scales
Our suite of technology and services ensures successful telehealth visits from launch to expansion.
Patients download an app with your branding and can easily see a doctor.
Choose to set up on-demand or scheduled visits, or both. Via the multiway video feature, patients can invite in a caregiver or translator, and a provider can invite in other specialists.
Real Time Claims Eligibility
When creating an account, a patient can enter insurance information, and our platform will perform a real-time eligibility check to verify coverage and show appropriate services and copays. It even submits the claim.
Mobile SDK + APIs
Plug in telehealth to your existing member app or portal with the industry’s first mobile software development kit (SDK).
Create a branded retail clinic to introduce new patients to your system, or to connect with existing patients in new locations such as employer sites or retailers.
Offer behavioral health, nutrition, breastfeeding support or other clinical service to your members.
Resources for Health Plans
- Telehealth Index: 2019 Senior Consumer Survey
- Telehealth for Medicare Advantage
- Telehealth for Medicare Advantage: How to Include Telehealth in Your Basic Benefits for 2020
- Rethinking the Member Experience: How Anthem Uses Telehealth To Meet Member Needs and Health Plan Goals
- Understanding the New and Proposed Medicare Telehealth Policy Changes