Telehealth for Health Systems & Hospitals

The nation’s leading hospitals and health systems work with American Well to power video-based doctor visits – increasing access, acquiring new patients and improving care. What can we build with you?

Learn More

Build Your Telehealth Program

Leverage our insights and experience to design your custom solution, white labeled to your brand.

Clinical Service Development

Clinical Service Development

Introduce the clinical services that drive value, whether by on-demand or scheduled visits. Use cases span urgent care, chronic care, post-surgical follow-up, behavioral health and beyond.

EMR Integration

EMR Integration

Make the integration seamless, so that providers have the necessary background for an informed visit. We integrate with major EMRs and are the sole telehealth partner for Cerner. Telehealth becomes as straightforward as can be.

Physician Best Practices

Physician Best Practices

With over 5,000 providers from our health systems partners and the Online Care Group, we’ve developed best practices and training for physician success. Put your doctors on your service, or get wraparound support for after-hours as needed.

Patient Engagement

Patient Engagement

Expert marketing services help you engage patients from the start. The Exchange enables our partners to connect and exchange clinical services, so you can promote your doctors and clinical services to patients across the U.S.

A Telemedicine Platform That Scales

Our suite of technology and services ensures successful telehealth visits from launch to expansion.

Patient App

Patient App

Patients download the app, branded with your health system, and can easily see a doctor for urgent care, follow-up care or chronic care management.

Video visits

Video Visits

Choose to set up on-demand or scheduled visits, or both. Via the multiway video feature, patients can invite in a caregiver or translator, and a provider can invite in other specialists.

Provider App

Provider App

Give your providers a simple, intuitive experience to see patient medical history, write up visit notes that can integrate directly with your EMR, and prescribe right from the app.

Mobile Software Development Kit

Mobile SDK

Plug in telehealth to your existing patient app or portal with the industry’s first mobile software development kit (SDK). Promote telehealth visits directly to your patients where they already are.

Kiosks

Kiosks

Create a branded retail clinic to introduce new patients to your system, or to connect with existing patients in new locations such as employer sites or retailers.

Telemed Tablet

Telemed Tablet

Invite in specialists for an immediate consult. Your providers can make themselves available as needed through “Ask me” mode, and join a visit between clinic appointments. Share photos in real-time through the HIPAA-compliant Sidekick app.

Client Success Stories

Learn how our partners are using American Well to increase their reach among
new and existing patient populations.